Stephen James –
Inclusive Design
Accessibility
Front-End

Featured
Promoting adoption of internal software products
Inclusive digital design, the Wife of Bath, and narrative perspective
How to prioritize your day

Articles & Posts

Featured
Promoting adoption of internal software products

You’ve got a new project at your tech company, but you’d like it to be a full-blown internal product that all your company’s customer-facing products adopt. [7 min read]

Inclusive digital design, the Wife of Bath, and narrative perspective

When designing a journey in your product, the voices of our users are central [4 min]

How to prioritize your day

Owning your task list and separating your tasks into buckets by role can help prioritize your day without being overwhelmed. [3 min]

Ramping up your team for Product Accessibility Success

Whether you are a manager or a “craft lead”, investing in the careers of your team members is one of the best ways to keep employees engaged.

Culture eats strategy for lunch

“It’s just what we do here” often has an insurmountable momentum. Use it for good.

What’s different: Coaching, mentoring, sponsoring, and managing

There are many ways to ask for help. Knowing the difference can accelerate your career.

Meetings with yourself: How senior employees can balance their time and minimize burnout

What got you here, won’t get you there. Blocking out time to think is key.

Product Accessibility: Which discipline is responsible?

Who owns and is ultimately responsible for this success criteria anyway?

When creating a testing suite, start with your team’s values

Building software at scale is about people—not technology.

What is mental prototyping?

The average rate of speech is about 125 words per minute; the human brain can process about 800 words per minute.

My Mission

USER-CENTERED DESIGN & ENGINEERING

On a quest to understand why we build the thing, how we build the thing, and how we build the thing affects other people, I align cross-functional teams of engineering, design, compliance, and program management on research-led and customer-focused software projects.

Background

I have more than 18 years experience leading digital projects specializing in working across engineering, design, and product management for digital products and sites.

For more than 9 years, I have had the privilege of leading accessibility and design system initiatives at Salesforce that enable the organization to craft a consistent experience delivering legal compliance, customer value, and market impact.

While I’m not actively exploring new opportunities, I would love to talk about your next big idea. Give me a shout!

Stephen speaking at Dreamforce